3k775's Privacy Policy
The security of your personal information is our top priority. Through SSL encryption and strict data protection measures, 3k775 keeps your information safe.
Introduction & Scope of Policy
3k775 is a trusted online casino and betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how 3k775 collects, stores, processes, and protects your personal information when you use our website and services.
By creating an account, logging in, or using any of our services on our platform, you are agreeing to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
What Information We Collect
3k775 only collects information that is necessary to provide our services. We collect two types of information:
Information You Provide Directly
When you create an account, make a deposit, or contact support, you provide the following information yourself:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, or bank account number)
- Any additional information provided by the user
Automatically Collected Information
Some information is collected automatically while you use our platform:
- IP address and device information
- Browser type and operating system
- Cookies and similar tracking technologies
- Session duration and page visit history
- Gaming activity and transaction history
How Your Information Is Used
3k775 uses collected information only for legitimate and specific purposes. The main purposes for which we use your information are detailed below:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, verifying, and maintaining accounts | Contractual obligation |
| Payment Processing | Processing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer | Contractual obligation |
| Identity Verification | Confirming the account holder's age and identity (ensuring 21+) | Legal compliance |
| Fraud Prevention | Detecting suspicious activity and protecting accounts | Legitimate interest |
| Customer Service | Providing support via live chat and email | Contractual obligation |
| Responsible Gaming | Monitoring gaming behaviour and providing assistance when needed | Legitimate interest and legal compliance |
| Platform Improvement | Analytical use to improve the quality of services | Legitimate interest |
Sharing Information with Third Parties
3k775 never sells your personal information. However, limited information may be shared in certain specific circumstances:
Payment Service Providers
Transaction-related information is shared with bKash, Nagad, Rocket, and designated banking partners as needed to process deposits and withdrawals. These third parties adhere to strict security standards and may only use the information for payment processing purposes.
Technology & Software Partners
Only the minimal data necessary for game operation is shared with our game provider partners, including Pragmatic Play, Evolution Gaming, JILI, and Spribe. Your financial or identity information is never shared with game providers.
Legal Authorities
If required by a valid legal process, judicial order, or regulatory authority request, 3k775 is obliged to provide information in accordance with applicable law. In such circumstances, we always provide only the minimum information necessary.
Fraud Prevention Agencies
Certain identifying information may be shared with specialised security service providers for the purpose of account security and fraud prevention. This information is used solely for risk assessment.
Cookies & Tracking Technologies
3k775 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform. Below is a description of the types of cookies we use:
Essential Cookies
These are essential for the core functionality of the platform. These cookies are used to maintain login sessions, perform security checks, and ensure smooth page loading. They cannot be disabled.
Analytical Cookies
These cookies are used to understand how our platform is being used. They help with tracking pages visited, session duration, and error detection. This information is analysed in aggregate.
Functional Cookies
Functional cookies are used to store language preferences, display settings, and your personalised experience. They make your next visit more convenient.
Data Storage & Security
3k775 follows the highest industry standards to protect your personal information. Our security measures are described below:
SSL Encryption
All data transmission between our platform and servers is protected by 256-bit SSL encryption.
Secure Servers
All information is stored on secure, encrypted servers and is protected from unauthorised access.
Regular Audits
Our security systems are regularly tested by third-party security experts.
Access Control
Only authorised staff can access your information where necessary.
6.1 Data Retention Period
3k775 retains your information for as long as your account is active and for as long as necessary thereafter to fulfil applicable legal obligations. Even after an account is closed, certain information may be kept for a defined period to meet legal requirements related to financial records.
Your Rights Regarding Data Protection
3k775 believes every user has the right to control their personal information. Your key rights are described below:
Right to Access
You have the right to know what information 3k775 holds about you at any time. Contact us and we will provide a full summary of your information.
Right to Rectification
If any of your information is incomplete or incorrect, you can request that it be corrected. We will make the necessary corrections as quickly as possible.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, it may not be possible to delete information that is retained under legal obligations.
Right to Restrict Processing
You can request that the processing of your information be restricted, particularly if there is a dispute about the accuracy of the information or you object to the lawfulness of the processing.
Right to Data Portability
You can request a copy of your personal information in a structured, commonly used format. We will fulfil this request within a reasonable timeframe.
Right to Object to Processing
You can object to the processing of your information for specific purposes, particularly for direct marketing. We will give due consideration to your objection.
Protection of Minors
3k775 is operated exclusively for those aged 21 and above. We do not knowingly collect any information from minors or allow them to use our platform.
An age verification process is completed at the time of account registration. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please contact us immediately.
Policy Changes & Updates
3k775 reviews this Privacy Policy from time to time and updates it when necessary. If any significant changes are made to the Policy, we will:
- Publish a notice on our website.
- Notify you of the changes at your registered email address.
- Update the "Last Updated" date at the top of the Policy.
Continued use of the platform after the updated Policy is published will be taken to mean that you agree to the new Policy. We therefore recommend that you visit this page regularly.
Privacy-Related Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us through any of the channels below. Our support team provides assistance in Bengali and English.
Contact Us
Email: [email protected]
Live Chat: Active 24/7 — in Bengali and English
After receiving a privacy-related request, we aim to respond as quickly as possible.